Leveraging Synergies

human services

Aged Care is also undergoing a completed revolution. Innovation is required as the traditional models are being replaced by Consumer Directed Care. Consolidation is changing the market dynamic as providers continue to seek scale.

Childcare & Children's Services

Strategistics Pty Ltd

ABN 48 607 929 751

Email:   strategisticsaus@gmail.com

Phone: +61 419 740 981


Aged care

disability services

The National Disability Insurance Scheme represents the biggest change to the disability services in a generation. Funding is national and individuals have increased control of what services they receive, how they are funded and delivered.

Globally Human Services delivery is changing. Social Impact Bonds and other funding methods are becoming mainstream whilst governments look to Prime Contracting to reduce cost and governance whilst improving delivery efficiency.

Australia is a world leader in employment services. The 5th generation Jobactive contract, marks another evolution in the delivery model. Whilst good improvements are being made, providers continue to experience a range of challenges.

Company info

Over the past decade, the Human Services Sector has undergone considerable change. Governments have started to move away from block funding arrangements towards ‘fee-for-service’ or ‘outcome based’ funding models and the introduction of new models including Prime Contracting and Social Impact Bonds. In Australia, changes such as the upcoming introduction of the National Disability Insurance Scheme, Consumer Directed Care and National Quality Accreditation for the childcare industry are resulting in a once in a generation changes to the sector.


Human Services scale, scope and size is the broadest of any industry with sectors that span every aspect of human life - from birth, through education, into employment and eventually the transition into retirement. Whilst different in nature and focus, the sectors share a common purpose - to enable individuals, families and other groups to function, be fulfilled and contribute to society, whilst addressing their individual or collective challenges. The team at Strategistics has had extensive experience working in the Human Services Sector both in Australia and across leading markets including the UK, EU, the Middle East and Asia. We recognize that each of the different Human Services Sectors: Aged Care, Child Care, Employment Services, Disability Services has its own set of unique challenge and we seek to assist businesses in them to address these:

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Employment services

The Childcare market in Australia is rapidly changing. The introduction of the National Quality Framework is requiring changes to service delivery. Consolidation is also occurring as key providers attempt to increase scale. 

Social Impact Bonds & Other New Models

The team at Strategistics has a wealth of knowledge and experience working with a range of companies across the Human Services Industry. Our Executive Director, Darren Thomas, held senior national and global level roles with leading human services company Ingeus and has expertise in a diverse range of service delivery models, pricing and funding approaches, supply chain models, best practice in delivery and emerging policy directions. Drawing on this experience, we can assist you with:

  1. Service Delivery Models - Design, development, implementation and improvement of service delivery models. Our experience spans Australia, France, Germany, Korea, Poland, Spain, Sweden, Switzerland and the UK with knowledge of approaches used in Canada, Ireland, Israel, Japan, the Middle East, New Zealand and the USA;
  2. Innovation - Embedding the latest thinking into service design from full-integrated care through infusing positive psychology into delivery;
  3. Contracting Models - Expertise on a range of different funding models from fixed priced/block funded through to fully outcome funded/payment by results and a up-to-date understanding of emergent funding models including Social Impact/Benefit Bonds and individual budgets​;
  4. Performance Management Frameworks - Development of performance monitoring and management frameworks including balanced scorecards as well as designing specific non financial measures such as distance traveled or increased effectiveness of delivery;
  5. Growth - Effective growth strategies from acquisitions to alliances - we can assist with all areas from scoping through to integration;
  6. Business Development - Full cycle business development including tendering for large national contracts; and
  7. ​Policy - Effective Policy design and influencing.